Privacy Policy

1. Your Privacy

Scotbark (“we”, “us”, “our”) is committed to ensuring that your privacy is protected.

This policy, together with our terms and conditions, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should therefore check this page from time to time to ensure that you are happy with any changes.

For the purpose of the Data Protection Act 1998 and the General Data Protection Regulations, the data controller is Scotbark LLP of 41 Culduthel Road, Inverness, Highland, IV2 4AT. 

2. Information We Collect

We may collect the following information:

  • Name
  • Contact information e.g. email address
  • Demographic information e.g. postcode 

3. How We Use This Information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

To carry out our obligations arising from any contracts entered into between you and us

To maintain internal record keeping

To improve our products and services

To contact you by email about new products, special offers or other information that we think may be of interest to you, where you have consented to be contacted for such purposes 

4. Security

We are committed to ensuring that your information is secure.

We do not store any personal or financial information provided to us while making a payment, nor do we share this information with third parties.  Unless you have consented to your data being used for other purposes such as direct marketing, any other data provided to us is held securely, and used and retained only to allow us to complete our contractual or legal obligations.  We will not retain your data longer than is necessary for us to complete these obligations.

5. How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

6. Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

7. Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information.

When you are asked to fill in a form on our website, look for the box that you can tick to indicate that you give consent for your information to be used for direct marketing purposes.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us.

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

Under the General Data Protection Regulation (GDPR) and The Data Protection Act 2018 (DPA) you have a number of rights with regard to your personal data. You have the right to request from us access to and rectification or erasure of your personal data, the right to restrict processing, object to processing as well as in certain circumstances the right to data portability.

If you have provided consent for the processing of your data you have the right (in certain circumstances) to withdraw that consent at any time which will not affect the lawfulness of the processing before your consent was withdrawn.

You have the right to lodge a complaint to the Information Commissioners’ Office if you believe that we have not complied with the requirements of the GDPR or DPA 18 with regard to your personal data.